Privacy & Policy

We recognize that privacy is important!

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this app. Please be sure to read this entire Privacy Policy before using or submitting information to this application.

The terms “you” and “your” refer to the user of the Grocal’s Platform. The term “Services” refers to any services offered by Grocal’s whether on the Grocal’s Platform or otherwise.

With your consent

By using the Grocal’s application and  the Services, you agree and consent to the collection, transfer, use, storage, anything, disclosure and sharing of your information as described and collected by us in accordance with this Policy.  If you do not agree with the Policy, please do not use or access the Grocal’s App.

In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

What information is, or may be, collected from you?

As part of the registration process on the Application, Grocal’s may collect the following personally identifiable information about you:

o    Name

o    Address

o    Phone no

o    E-mail id

o    Date of Birth

o    Transaction id (Hide & Secure)

o    Occupation etc.

How do we Collect the Information ?

Grocal’s will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Application may contain links to other Web sites. Grocal’s is not responsible for the privacy practices of such Web sites which it does not own, manage or control.

If you sign in to the Grocal’s Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site, an option of which may be provided to you by Grocal’s at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data.

Transaction Policy

If you use third-party payment options and payment gateways such as Google pay, Phone pay, Paytm etc and if your transaction is not successful, Grocal’s will not be responsible because we are also dependent on third- party. We will try to resolve your problem within a week’s time.

Sensitive information

Grocal’s will not collect, use or disclose sensitive information except with your specific    consent.

With whom your information will be shared

Grocal’s will not use your financial information for any purpose other than to complete a transaction with you. Grocal’s does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with Grocal’s business associates and partners. Grocal’s  may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition Grocal’s may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

 

With Partners- Vendors/ Manufacture/ Farmer

We are promoting localization and #VOCALFORLOCAL and connecting small, large Business. we are providing a platform and services so, Grocal’s only share your data according to business needs.

 

Data security precautions

We have in place appropriate technical and security measures to secure the information collected by us.

We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). We ask you not to share your password with anyone.

Please we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Grocal’s Application. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

 

For compliance, fraud prevention, and safety.  

We may use your personal information and disclose it to law enforcement, Indian government authorities, and private parties as we believe necessary or appropriate to:

(a) Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims)

 (b) Enforce the terms and conditions that govern the service.

 (c) Protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

 To display advertisements to you.

We work with advertising partners and brand associates to display advertisements within the App. These advertisements are delivered by our advertisers and may be targeted based on your use of the App or your activity online. 

Affiliates

We may share app usage information with our subsidiaries and affiliates, for purposes consistent with this Privacy Policy and in accordance to our business needs.

Service providers 

We may share your personal information with services providers that perform services on our behalf or help us operate the Grocal’s App (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

Professional advisors

We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

 

Business transfers

We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

Compliance with law

We may be required to use and share your personal information to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

Cookies & Browser Web Storage

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Site may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.

We use commercially reasonable security practices to help keep the information collected through the Grocal’s app secure and take reasonable steps to verify your identity before  granting you access to your account (if you have an account with us). 

 

Policy updates

Grocal’s reserves the right to change or update this policy at any time. Such changes    shall be effective immediately upon posting to the App.