Terms of Use Agreement

These Terms of Use Agreement (“Agreement”) apply to your access and use of Grocal’s app and other online products and services (collectively, our “Services”) provided by Grocal’s (“Grocal’s” or “we”).

PLEASE NOTE THAT THE AGREEMENT IS SUBJECT TO CHANGE BY GROCAL’S IN ITS SOLE DISCRETION AT ANY TIME. When changes are made, we will make a new copy of the agreement available at our mobile application. We will also update the “Last Updated” date at the top of the Agreement. If we make any material changes, we will also send push notification or show a pop-up to you via the Grocal’s application. Any changes to the Agreement will be effective immediately for new users of the mobile application and/or the Services. We may require you to provide consent to the updated Agreement in a specified manner before further use of the mobile application and/or the Services is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Services, including the mobile application. Otherwise, your continued use of the Services constitutes your acceptance of such changes. PLEASE CHECK GROCAL’S APP REGULARLY TO VIEW THE THEN-CURRENT AGREEMENT.

If you have any questions about this Agreement or our Services, please contact us at rahul197goswami@gmail.com

Limited License, Copyright and Trademark

Our Services and the text, graphics, images, illustrations, trademarks, trade names, page headers, button icons, scripts, service marks, logos, slogans, filters, user generated filters and other content contained therein (collectively, the “Grocal’s Content”) are owned by or licensed to Grocal’s and are protected under both Indian laws. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services and Grocal’s Content for your own personal use.. Any use of our Services or Grocal’s Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted under this Agreement. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Grocal’s Content.

Privacy

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

Advertisement & Promotions

You acknowledge that some of the Services are supported by advertising revenue and may display advertisements and promotions, and you hereby agree that Grocal’s may place such advertising and promotions on the.The manner, mode and extent of such advertising and promotions are subject to change without specific notice to you.

Copyright Complaints

We have a policy of limiting access to our Services and terminating the accounts of users who repeatedly infringe the intellectual property copyright rights of others upon prompt notification to us by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on or through the Services in a way that constitutes copyright infringement, please provide us with the following information:

(a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
(b) A description of the copyrighted work that you claim has been infringed.
(c) A description of the location on the Services of the material that you claim is infringing.
(d) Your address, telephone number and e-mail address.
(e) A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.
(f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Disclaimers

We do not control, endorse or take responsibility for any of the brands and associated quality matters. The concerned brand will be responsible for its brand packaging and product quality if any dispute arises related to the same.

Termination

We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services.

Cake

In case of cakes, 100% refund of invoice value on cancellation of order is applicable if the order is cancelled within 15 minutes of booking. Beyond 15 minutes, refund is not applicable and will not be entertained. Delivery time for Fondant cake and premium cake will be within 4 hours and for normal cakes within 2 hours from the time of order placement. Grocal’s does not compromise with quality and accordingly freshness of cake is assured.

Milk

In case of milk, customer can avail to test the quality of milk through lactometer on demand basis. In case of monthly membership, advance payment customers will be given 2 days quantity free on last day of the month. Minimum 30 days will constitute a month.

Vegetables

In case of vegetables, customer will be allowed to accept/reject the order at the time of delivery and refund will be applicable in case of rejection.

Free Delivery Services

Free delivery services starts over and above order value of Rs 100 per order & Delivery timing depend on your items.

Refund

100% refund is applicable only on purchase of vegetables and fruits.

Legal Disputes

Legal disputes if any shall be settled in jurisdiction of Uttar Pradesh state only.

Grocal's

Terms & Conditions